Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2027–28

Overview

IHACPA has released the Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2027–28.

We want to hear from as many voices as possible, including:

• in-home providers and workers
• peak bodies, government departments and agencies
• in-home aged care participants and their families
• carers and representatives
• members of the public.

By having your say, you can help ensure our advice for the Support at Home service list meets the needs of the in-home aged care sector and reflects the cost of delivering care.

Have your say

We have considered stakeholder feedback from previous public consultations in developing this year’s focus areas.

These can be explored in the Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2027–28 and include:

• enhancing future cost collections to better support participation
• understanding cost pressures and supporting data
• the differences in provider cost pressures between the Commonwealth Home Support Program and Support at Home.

Read the consultation paper.

Tips for making a submission

1. Provide information about yourself and your role in the aged care sector

This helps us to better understand your perspective and area of interest.

2. Focus on your area of expertise or specific area of interest

You do not need to answer all of the consultation questions. Good submissions often focus on a single area and all submissions are valuable to us.

3. Provide evidence to support your recommendations, if possible

Responses that are well-reasoned and supported by references or data are the most effective.

What happens next

By having your say, you help to ensure the pricing advice we provide to the Australian Government meets the needs of the in-home aged care sector and reflects the costs of delivering care.

IHACPA will use the feedback gathered to develop the Pricing Framework for Australian Support at Home Aged Care Services 2027–28 and our pricing advice to government.

Ways to make a submission

• Online: submission form
• Email: submissions.ihacpa@ihacpa.gov.au
• Mail: IHACPA PO Box 483, Darlinghurst NSW 1300

If you are making a submission by email or mail, please include a copy of your completed form.

Submissions are open until 5pm AEST Friday 10 April 2026. 

Submissions to the consultation paper

Please note: Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate to do so.

Your submission will be carefully considered and IHACPA may contact some individuals or entities that make a submission for further information or insights. 

IHACPA will not contact everyone who makes a submission, but we will ensure that all submissions are recorded, reviewed and used to inform the Pricing Framework for Australian Support at Home Aged Care Services 2027–28.

Personally identifying information will be removed from submissions before publication. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy.