Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26

Overview

The Independent Health and Aged Care Pricing Authority (IHACPA) invites you to have your say on the Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26.

The Australian Government’s Support at Home program will combine existing in-home aged care services into a single, simplified program designed to assist older people to live independently at home for longer.

The program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 July 2025. 

To support the development of our pricing advice to government, we are seeking feedback on the proposed approach, methodology and principles to be used.

Have your say

We encourage you to share your experience and advice on aged care pricing. Your input will help us provide pricing advice that meets the needs of the aged care sector and accurately reflects the cost of delivering safe and high-quality services.

Our consultation paper covers many areas, including:

• pricing policy principles
• data and information requirements
• development of unit prices for the Support at Home services list
• pricing methodology and indexation
• price benchmarking and adjustments.

The online survey includes all 16 questions from the consultation paper. You can respond only to questions of interest or relevance to you. You do not need to respond to all questions.

We have also included some questions that seek information about you, your role and your perspective. Answers to these questions will help us to further understand your responses.

This survey may take around 15-minutes to one hour to complete, depending on the length of your responses and how many questions you choose to answer. We recommend copying your responses into a separate document in case you have any problems submitting your responses.

We ask you to provide your name and email contact details so that we may contact you if we have any questions about your feedback. 

Why your views matter

Everyone with an interest in aged care is encouraged to take part and provide feedback on a range of questions in the consultation paper. 

Your feedback will help inform the pricing advice we provide to the Australian Government. 

Key dates

This survey may take around 15-minutes to one hour to complete, depending on the length of your responses and how many questions you choose to answer. We recommend copying your responses into a separate document in case you have any problems submitting your responses. 

You can also make a submission by email to submissions.ihacpa@ihacpa.gov.au. If making a submission by email or mail, please attach a copy of the survey to your submission

Please note: Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published on the IHACPA website. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate to do so.

Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy.