Privacy

IHACPA Privacy Collection Notice

When this privacy notice applies

This privacy notice applies when you submit information to the Independent Health and Aged Care Pricing Authority (IHACPA) via our Engagement Hub. Submitting information via our Engagement Hub is voluntary and can be anonymous.

If you choose to provide your name or other identifying details, we will handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. All personal information will be removed or redacted from any submission published on IHACPA’s website and/or IHACPA Engagement Hub, which is hosted by Citizen Space from Delib.

What we collect

Through our Engagement Hub, we may collect your:

  • name
  • email address and phone number
  • organisation and role
  • personal views or information about your experience, and others’ experience in relation to the topic. 

Although submissions may contain sensitive information, you do not need to provide sensitive information if you do not wish to do so.

How we collect your information

We will collect your personal information:

  • directly from you, through your submission 
  • indirectly, if another person includes your information in a submission with your consent.

Why we collect your information

We collect your personal information to inform our work program, including the development of our pricing frameworks, determinations, pricing advice, classifications and policies. Your submission may be recorded, reviewed and used to inform the development of our key policy and pricing documents, and may also be used in other work we undertake to fulfill our statutory functions under the National Health Reform Act 2011 (Cth) or the Aged Care Act 2024 (Cth). Your information will not be used for any commercial purposes.

Who we disclose your information to

We may publish consultation submissions on our Engagement Hub and/or IHACPA’s website if you consent to that publication. You can also ask us not to publish your submission.

We will redact personally identifying information (such as names, email addresses and phone numbers) in your submission before publishing. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate.

We will not disclose your personal information to any third parties unless compelled to do so by law.

Storage of your information

We store your information securely in our Electronic Document and Records Management System records system (Content Manager) and Citizen Space, on servers located in Australia.

What type of information should I include in my submission to a public consultation?

Submissions may include personal or sensitive information about you or someone else. The OAIC website explains the meaning of these terms.

While we seek your opinions, we do not require personal information about anyone else. When preparing your submission, you should exclude or de-identify information about any other people.

If you want to provide identifying information about another person, you must:

  • give them a copy of this privacy notice
  • provide a certified copy of that person’s written consent to include their information in your submission and their contact details. Please note we may contact that person separately to confirm their consent.

More on privacy

To find out more, see our privacy policy, which also explains how:

  • you can access and correct your personal information
  • to make a privacy complaint about how we have handled your personal information.

Delib Privacy Information

Delib's software (this website) enables organisations to set up and operate activities, through which they can engage with you.

This site is managed by the controlling organisation, the Independent Health and Aged Care Pricing Authority. When you access and use this site, the personal information you have submitted to these activities will go to the organisation. Delib will not access your personal information unless requested to do so by the organisation, and only for the purposes of assisting them with the administration of this site.

Accessing your Personal Information

If you have any questions or requests about your personal information, for example to request a copy of it, or to ask for it to be corrected if you think it is wrong, please contact the organisation (as stated in their Privacy Notice / Privacy Statement / Privacy Policy). It is the controlling organisation's responsibility to answer any questions or requests about your personal information.

Collection of Browser Information

The information provided by your computer when you use this website is collected by Delib. For example, your browser type, IP address, language preference, referring site and the date and time. The purpose for collecting this information is to maintain the security of the website and for operating and improving the software.