Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2026–27

Feedback updated 16 Oct 2026

We asked

From 11 June to 18 July 2025, we held a public consultation on the Pricing Framework for Australian Support at Home Aged Care Services 2026–27.

You said

We received 220 submissions from a wide range of stakeholders. This includes in-home aged care participants and their families, carers and representatives, in-home aged care providers and workers, government departments and agencies, researchers and peak bodies.

Key highlights include feedback on:

  • the pricing principles for our pricing advice
  • methods to increase the representativeness of our cost data collections
  • pricing adjustments
  • future priorities for our pricing advice.

We did

We released the Pricing Framework for Australian Support at Home Aged Care Services 2026–27 following public consultation.

The pricing framework is accompanied by the consultation report, which captures a summary of feedback received.

Published responses

View submitted responses where consent has been given to publish the response.

Closed 18 Jul 2025

Opened 11 Jun 2025

Overview

IHACPA has released the Consultation Paper on the Pricing Framework for Australian Support at Home Aged Care Services 2026–27. 

We invite you to have your say on in-home aged care pricing with public consultation now open.  

The Australian Government’s Support at Home program will combine existing in-home aged care services into a single, simplified program designed to assist older people to live independently at home for longer. 

Our role is to provide evidence-based pricing advice to government to ensure funding reflects the costs of delivering safe, high-quality services. 

Have your say 

Our consultation paper covers many key areas of the Support at Home service list and includes questions about: 

  • pricing principles  

  • data and information requirements 

  • pricing methodology 

  • pricing adjustments  

  • priorities for future pricing advice. 

The online survey includes all 7 questions from the consultation paper. You need only respond to questions of interest or relevance to you. You do not need to respond to all questions.  

We have also included some questions that seek information about you, your role and your perspective. Answers to these questions will help us to further understand your responses.  

We ask you to provide your name and email contact details so that we may contact you if we have any questions about your feedback.   

Read the consultation paper.

What happens next 

By having your say, you help to ensure the pricing advice we provide to government meets the needs of older people and the in-home aged care sector, as well as reflecting the costs of delivering safe, high-quality services.  

We will use the feedback gathered from this consultation to develop the Pricing Framework for Australian Support at Home Aged Care Services 2026–27.  

Ways to make a submission 

  • Post to IHACPA PO Box 483, Darlinghurst NSW 1300 

Submissions to the consultation paper 

Please note: Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate to do so. 

Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy. 

Audiences

  • Academic
  • Aged care resident or person receiving care
  • Carer and/or family member of a person receiving care
  • General public
  • Government
  • Representative organisation
  • Research institute, organisation, university, policy institute or consulting group
  • Service provider
  • Worker

Interests

  • Pricing Framework for Australian Support at Home Aged Care Services